Thursday, 7 December 2017

Trends To Keep In Mind When Shopping For Telephone Systems

By Anna Hamilton


It's safe to say that few (if any) small business owners keep up with developing trends in business connectivity solutions. However, the rate at which technology evolves means most tools typically get phased out within just a few years, no matter how advanced they are. As such, understanding the most important trends in business communications will be crucial for companies looking to upgrade their telephone sytems Vancouver.

Although keeping communications secure was relatively easy with traditional landlines, the same can't be said of VoIP systems, especially those based on cloud platforms. This has forced providers to channel more resources into developing security measures, offering better safeguards with each package they launch into service. Businesses also need to upgrade their networks to minimize the risk of falling victim to attacks.

Of late, more companies have begun to implement unified communications (UC), a concept that merges telephony, video conferencing and instant messaging services. This could be attributed to the need to reduce infrastructure costs, in addition to the push for a more convenient communication process from users. Depending on the organization, VoIP often provides the ideal framework for building a UC platform.

For remote workers, the ability to use personal devices as VoIP channels is crucial. Such individuals need to use their office extensions even when they're working far away from home, whether for personal or business purposes. This is why more organizations are now embracing Mobile VoIP. Besides facilitating collaboration between remote teams, it also provides the same cost benefits businesses reap from traditional VoIP technology.

The ability to sync data and content across platforms has become so huge that most people don't even think much about it. This could explain why more VoIP solutions now allow users to link them up with other enterprise tools. Although this trend has mostly been driven by the demand for flexible tools from staff teams, businesses also stand to gain from the cost efficiencies resulting from integration.

Those who've been following trends in online communications know that the space has been heading in a mobile direction for some time now. It thus comes as no surprise that more players are now embracing WebRTC, a concept that was previously seen as disruptive to existing technologies. Considering how cost-effective it is as a solution for bridging mobile and web-based communications, one can only wonder why it took so long to convince skeptics.

Of all the concepts being introduced into the VoIP market today, the IoT is arguably the most significant. Experts predict that about 30 billion smart devices will join the global network that is the Internet of Things. As a result, it will be possible for workers to access the office from virtually anywhere with their VoIP-enabled phones, and this is just one of the opportunities presented by the IoT.

The corporate communications scene has drastically evolved over the last few years, and this isn't going to stop any time soon. The ability to evolve with the times is a vital characteristic of forward-thinking entrepreneurs, so why not start paying attention to emerging trends now? In so doing, you stand to gain a leg up over your competitors who aren't as keen.




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